Introduction & Scope of This Policy
Welcome to aq4444. We know people have a lot of questions about the safety of their personal information â especially on online platforms. That's why we've written this Privacy Policy in plain, clear English so you can fully understand every detail.
This Privacy Policy applies to aq4444's website, mobile app, and all services. By registering, logging in, or using any of our services, you acknowledge that this policy applies to your personal information.
Our Core Commitment: aq4444 never sells your personal information to third parties. We only collect what is necessary to provide our services.
This policy has been developed in compliance with international data protection standards, particularly the GDPR (General Data Protection Regulation) and the guidelines of the Curacao Gaming Authority.
What Types of Information We Collect
Aq4444 collects two types of information â what you provide directly, and what is gathered automatically.
2.1 Information You Provide Directly
2.2 Automatically Collected Information
Some information is collected automatically when you use aq4444, such as:
- Device type, operating system, and browser information
- IP address and approximate location
- Time spent on the platform and pages visited
- Gaming & Betting History
- Login and logout times
This automatic data collection is intended to keep you secure, prevent fraud, and improve platform performance.
Purposes and Grounds for Data Processing
Aq4444 does not use any data arbitrarily. Every piece of information has a defined purpose and is never used beyond that purpose.
- Account & identity verification: Your registration details are used to verify your identity and complete the KYC process.
- Transaction Processing: Payment information is used for deposits and withdrawals.
- Security & Fraud Prevention: Your data is used to detect unusual transactions or login activity.
- Customer Support: Relevant information is used to help resolve your issues.
- Relevant Offers: Your data is used to suggest bonuses and promotions tailored to your preferences.
- Legal Obligation: Certain data must be retained by law to meet regulatory requirements.
Marketing Communications: You can opt out of promotional emails or SMS at any time through your account settings.
Data Sharing & Third-Party Policy
Aq4444 never sells your data. However, in limited circumstances, certain information may be shared with specific third parties â always in your interest or as required by law.
4.1 Who We May Share Your Data With
- Payment Processors (bKash, Nagad, Rocket): Minimum information required to verify transactions.
- Game Provider: Session data required for gameplay â no personal identity information is shared.
- KYC Verification Service: Information is sent through secure channels for identity verification.
- Law Enforcement: Only the minimum necessary data, when required by a court order or legal obligation.
- Gaming Regulatory Authority: During audits to meet licensing requirements.
Every third-party organization operates under a strict confidentiality agreement and only receives the data necessary for their specific role.
Cookies & Tracking Technologies
Aq4444 uses cookies and similar technologies to enhance your experience. Cookies are small files stored in your browser or on your device.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: Aggregate usage data is collected to improve the platform.
Non-essential cookies can be disabled from your app or browser settings. However, doing so may affect certain features.
Data Protection Methods & Technology
Aq4444 uses industry-leading technology to protect your data. We conduct a full system audit with independent third-party security experts every year.
- 256-bit SSL Encryption: All data transfers are encrypted â the same technology used by banks.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & Intrusion Detection: Detects and prevents unauthorized access.
- Restricted Access: Only authorized personnel can access specific data.
- Regular Backups: Your data remains secure even in the event of a server failure.
Stay protected: Use a strong password, keep 2FA enabled, and never share your password with anyone. If you notice anything suspicious, contact support immediately.
Your Rights Regarding Your Information
As an aq4444 member, you have certain fundamental rights over your personal data. These are outlined in detail below:
To exercise your rights support@aq4444.ws Write to us at the address below. We'll respond within 30 days.
Data Retention Period
Aq4444 does not retain data longer than necessary. The retention periods for different types of information are outlined below:
- Account Information: For the duration your account is active, and for 5 years after closure (for legal reasons).
- Transaction Records: Records of all financial transactions must be retained for a minimum of 5 years.
- KYC documents: 5 years after account closure â in accordance with international AML (Anti-Money Laundering) regulations.
- Cookies & session data: At end of session or after 30 days â depending on the type.
- Support Conversations: For up to 3 years for quality assurance purposes.
Please note: Due to legal obligations, some deletion requests may not be fulfilled immediately. However, data will be deleted automatically once the retention period expires.
Policy Updates & Contact Information
Aq4444 may update this Privacy Policy as needed. For any significant changes, you will be notified at least 14 days in advance via app notification and email.
For any questions or complaints about this policy, or to exercise your rights, please contact our Data Protection team:
You'll find aq4444's responsible gaming tools in your account settings. Here's how to use them:
- Deposit Limit: In the app, go to Profile â "Responsible Gaming" â "Deposit Limit" to set daily, weekly, or monthly limits. Decreases take effect immediately; increases require a 24-hour waiting period.
- Loss Limit: Betting will be automatically stopped once losses reach a set amount.
- Cooling-Off Period: Temporarily suspend your account for a set period (24 hours to 30 days). Login and deposits will not be possible during this time.
- Self-Exclusion: Use this option if you want to take a long-term break from gaming (from 3 months to permanent). Contact our support team and they will assist you.
All these tools are completely free and available at any time. If you feel something is wrong, don't hesitate â reach out to Support.
On aq4444, live scores and streaming are available in two separate places:
- Live Scores: Go to the "Sports Events" section in the app's bottom menu or on the website. Live matches will have a red "LIVE" badge next to them. Tap to view real-time scores, over-by-over updates, and match statistics.
- Live Streaming: Live video streaming is available for selected matches. A minimum bet of ā§ģ100 on that match is required. When a stream is available, a video icon will appear next to the match.
- Push notifications: Enable notifications in the app to get advance alerts when your favorite team's match is about to start.
Live scores are also available for football, tennis, and badminton, not just cricket. Streaming quality depends on your internet speed â 3G or above is recommended for the best experience.
Your Data Is Safe â Play with Confidence at aq4444
Now that you know our Privacy Policy, sign up with confidence. We are the guardians of your data â that is our promise.